Terms of Use
Last updated: June 2026
Welcome to the website of Šumska Vila Mrkopalj.
By accessing or using this website, you agree to these Terms of Use. Please read them carefully before using the website, sending an inquiry, or contacting us regarding accommodation.
1. Website owner
This website is operated by:
Šumska Vila Mrkopalj
[Full legal name / business name]
[Address]
[City, Croatia]
Email: [email address]
Phone: +385 98 327 998
For any questions about these Terms of Use, you can contact us using the details above.
2. Purpose of this website
This website provides information about Šumska Vila Mrkopalj, including accommodation details, amenities, location, gallery, availability inquiries and contact options.
The website is intended for informational and communication purposes. Sending an inquiry through this website, WhatsApp, email or any other contact channel does not automatically create a confirmed reservation.
A reservation is considered confirmed only after direct confirmation from the accommodation provider and, where applicable, after agreed payment or booking conditions have been completed.
3. Accuracy of information
We make reasonable efforts to keep the information on this website accurate, complete and up to date.
However, information such as availability, prices, amenities, photos, descriptions and external links may change from time to time. We do not guarantee that all information will always be completely free from errors, omissions or temporary inaccuracies.
For the most accurate and current information, please contact us directly.
4. Accommodation inquiries and bookings
You may contact us through the website, phone, email, WhatsApp or social media to ask about availability, prices and booking details.
All booking terms, including arrival and departure dates, number of guests, price, payment method, cancellation conditions and other details, are agreed directly between the guest and the accommodation provider.
The accommodation provider reserves the right to accept, reject or cancel an inquiry or booking request in accordance with applicable rules, availability and agreed booking conditions.
5. Prices and availability
Prices and availability shown or communicated through this website may be subject to change.
A price or availability shown on the website does not represent a binding offer unless it is confirmed directly by the accommodation provider.
Any final price, deposit, payment deadline, cancellation rule or additional cost will be communicated before the booking is confirmed.
6. Guest responsibility
Guests are expected to use the accommodation responsibly, respect the property, follow house rules and comply with applicable laws.
Guests are responsible for providing accurate information during communication and booking, including the correct number of guests, contact details and any relevant stay information.
The accommodation provider may refuse or terminate a stay if guests act unlawfully, damage the property, disturb others, violate house rules or provide false booking information.
7. Website use
You agree not to use this website in a way that could:
- damage, overload or disrupt the website
- attempt unauthorized access to the website or related systems
- misuse contact forms or communication tools
- send spam, harmful code or misleading information
- copy, reproduce or misuse website content without permission
- violate applicable laws or third-party rights
We reserve the right to restrict access to the website if misuse is detected.
8. Intellectual property
All content on this website, including text, images, design, layout, graphics, logos and other materials, belongs to Šumska Vila Mrkopalj or is used with permission, unless stated otherwise.
You may view and use the website for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify or use any website content for commercial purposes without prior written permission.
9. Photos and visual content
Photos on this website are used to present the accommodation and its atmosphere as accurately as possible.
Small differences may exist between photos and the current appearance of the property due to seasonal changes, maintenance, updates, lighting, furniture arrangement or other normal changes.
Photos may not be downloaded, copied or reused without permission.
10. Third-party links
This website may contain links to third-party websites or platforms, such as WhatsApp, Instagram, Facebook, Google Maps or external services.
These third-party websites are not under our control. We are not responsible for their content, availability, privacy practices or terms of use.
When you open a third-party link, you are responsible for reviewing and accepting the rules of that platform.
11. Privacy and cookies
Your use of this website may involve the processing of personal data, especially when you contact us or send an inquiry.
For more information about how personal data is collected and used, please read our Privacy Policy.
For information about cookies and similar technologies, please read our Cookie Policy.
12. Website availability
We do our best to keep the website available and functioning properly.
However, we do not guarantee uninterrupted access to the website. The website may be temporarily unavailable due to maintenance, technical issues, hosting interruptions, updates or other reasons beyond our control.
We are not responsible for any loss or inconvenience caused by temporary website unavailability.
13. Limitation of liability
This website is provided for general information and communication purposes.
To the maximum extent permitted by law, Šumska Vila Mrkopalj is not responsible for any direct or indirect loss, damage, cost or inconvenience arising from:
- use of this website
- inability to access the website
- reliance on website information
- technical errors or interruptions
- third-party websites or services
- unauthorized use of website content
Nothing in these Terms of Use limits rights that cannot be excluded under applicable law.
14. Changes to the website
We may update, change, remove or improve any part of this website at any time without prior notice.
This includes content, layout, photos, prices, availability information, contact details and these Terms of Use.
15. Changes to these Terms of Use
We may update these Terms of Use from time to time.
The latest version will always be available on this page, with the updated date shown at the top.
By continuing to use the website after changes are published, you accept the updated Terms of Use.
16. Governing law
These Terms of Use are governed by the laws of the Republic of Croatia.
Any disputes related to the use of this website or these Terms of Use will be handled by the competent court or authority in Croatia, unless otherwise required by applicable law.
17. Contact
For questions about these Terms of Use, this website or accommodation inquiries, please contact:
Šumska Vila Mrkopalj
[Full legal name / business name]
Email: [email address]
Phone: +385 98 327 998